FAQs

YIIRO has been wholesaling AutoID products for 10 years and we have encountered all kinds of problems, here are the most important concerns of our customers before closing the deal.

FREQUENTLY ASKED QUESTIONS

YIIRO provides free samples of RFID tags only for checking the quality and compatibility, you just need to cover the shipping cost. Please be noted that if you need the samples with your design, there will be a sample charge. Contact us for a quote. Tell us what samples do you need, we will send you a sample pack accordingly.

We focus on hardware especially RFID and Barcode and printers only. We provide you with demo software and SDK. And we suggest you develop the system application software with a local engineer in case when there are any problems occurred, you can contact them and get it solved much easier and sooner.

In a word, China has a much better industry chain. There may be wholesalers of RFID products in America, Germany, and India, but Yiiro can guarantee that our prices compare favorably with those of other suppliers and our service far exceeds your expectations.

All AutoID products are popular, but not every market is the same, and not every project is the same. For example, some US customers love industrial design styles, or some projects shall use RFID readers with ultra-long reading distance, so if you are planning to purchase them, it is best to ask our experienced consultants.

It does happen that if the AutoID project you offer is too complex for your needs, we may not be able to manufacture it, but be confident that YIIRO has 10 years of experience in the industry, we have far more resources than others, and we can help you find the corresponding manufacturer.

Yes. You can share your idea or design for further evaluation with our professional tech team. Our engineers tailor an economical & feasible plan for each project. And also, your logo is possible to print on all the AutoID products.

Normally we offer one year warranty for hardware. Plus, any single of our products is under full inspection before shipment to guarantee quality and reliable performance.

Of course, but it is better to wait until the epidemic subsides. Now we support using ZOOM for online factory inspection.

You can use Western Union, which has a lower fee, or PayPal if you can accept a slightly higher fee, but please note that for new customers, we only accept the 100% T/T of the payment, or if you have been with us for years and run into cash flow pressure, we do offer OA credit.

If you want to wholesale AutoID products, we support a minimum order quantity of 1 for the first order.

Depends on real order quantity and specific requirement on AutoID project, and also depends on the speed of customs clearance and logistics, but we can guarantee to ship regular AutoID products in less than 7 business days, and we have customers in Europe who received the goods in less than 1 week.

Unfortunately, no. You will have to pay a small fee for shipping AutoID products.

If your order is late for more than a week, email the Yiiro team to be assisted further. Kindly note that sometimes the orders will be delayed because of unavoidable circumstances. Just be patient and we will let you know if there is a valid reason for the delay.

It happens on rare occasions because we ensure that all our products are well-packaged before shipment. But in case it does, please contact the Yiiro team. They will guide you and advise you accordingly.

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